Terms and Conditions
By booking with us, you agree to the following terms and conditions:
- All payment can be made by crossed cheque payable to EFG Training Services Private Ltd.
- Payment should be made on or before the course date to take the exam.
- If payment is not received, the printing of the ID PASS / Certificate will not be possible.
- No Amount Will Be Refunded, If They Fail To Attend The Course On The Commencement Date or Attend The Course And Discontinued Mid-Way Through The Course.
- For retake exam full course fee applies.
- Kindly take note Singaporeans & PR if grant not approved by SSG must make full payment.
- Fee Payment and Refund Policy
- Payment is required upon receipt of confirmation.
- If a written notice of withdrawal is received by EFG at least one week before the course starts, a 90% refund will be provided.
- If the notice of withdrawal is received by EFG less than one week but more than three working days before the course starts, a 75% refund will be issued.
- No refund will be given if EFG receives the notice of withdrawal within three working days before the course starts.
- Participant replacement is allowed if the request is made prior to the course commencement.